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Established 2018

Work that moves your business forward.

The Operant Dog — modern services, delivered with craft and care.

A bright, focused workspace
180+
Projects shipped
12yr
In business
4.9/5
Client rating
Trusted by teams at
Northwind
Foundry
Helio
Lumen Co
Atlas
Brightline
What we do

Services tailored to where you are

Every engagement starts with listening. We map your goals, agree on outcomes, and only then propose a shape of work.

01

Strategy & discovery

Half-day workshops, customer interviews, and a written plan you can act on the next morning.

  • Stakeholder interviews
  • Audit & opportunity map
  • A 90-day plan
02

Brand & visual identity

Wordmarks, type systems, and a brand book that survives contact with real-world content.

  • Logo & wordmark
  • Type & color system
  • Guidelines
03

Web & landing pages

Fast, accessible sites that convert — built on the platforms your team already knows.

  • Design & build
  • Copy & SEO
  • Launch support
04

Content & SEO

Editorial calendars, original research, and the search work that makes them findable.

  • Topical authority
  • Article production
  • On-page SEO
05

Conversion & growth

A/B tests, funnel audits, and the boring instrumentation that compounds month after month.

  • Funnel audit
  • Experiment design
  • Analytics setup
06

Retainers & advisory

Ongoing partnership for teams that want a senior partner on call, not a giant invoice.

  • Weekly office hours
  • Async reviews
  • Hiring help
Team working together
About us

A small team, working closely with each client

We started in 2018 with a simple promise: every project gets a senior partner from the first call to the last invoice. Twelve years later, that promise still holds. We work with founders, marketing leads, and operators who want partners — not vendors — and we keep the team small on purpose.

  • Senior partner on every engagement, no junior hand-offs
  • Fixed-fee proposals — you know the price before we start
  • Weekly written updates so nothing slips through the cracks
  • A 30-day satisfaction guarantee on every deliverable
How it works

A predictable path from kick-off to launch

  1. 01

    Discovery call

    30 minutes, free. We listen, you talk. Within 48 hours you get a written summary and next-step proposal.

  2. 02

    Scope & estimate

    A fixed-fee proposal with a clear scope, timeline, and the names of the people doing the work.

  3. 03

    Build & iterate

    Weekly progress reviews and a shared workspace where you can leave comments at any time.

  4. 04

    Launch & support

    We don't disappear after launch. Two weeks of free post-launch support, every time.

By the numbers

A track record, not a pitch deck

Projects shipped
180+
Across SaaS, services, and consumer brands.
Repeat clients
94%
Most of our work comes from people we already know.
Average rating
4.9/5
From verified post-project surveys.
In business
12yr
Independent, profitable, no outside investors.
What clients say

A handful of recent words

4.9·87 reviews
They turned a vague set of ambitions into a clear plan and a beautiful site in six weeks. Conversions doubled in the first month.
Sara Levin
Sara Levin
Founder · Northwind
The clearest thinking and the cleanest execution we have had from any partner. We extended our retainer twice.
Marcus Reyes
Marcus Reyes
Head of Marketing · Foundry
Senior people on every call. Honest pushback when we needed it. The kind of partner you can plan a year around.
Priya Shah
Priya Shah
COO · Helio
Pricing

Simple packages, fixed fees

Pick the package that matches your moment. Every engagement is fixed-fee — you'll know the price before we start.

Starter

For teams that need a clear plan and a beautiful site, fast.

$4,800
one-time
  • 1-day strategy workshop
  • Up to 5 landing pages
  • Brand basics (color, type)
  • Launch in 4 weeks
  • 2 weeks of post-launch support
Most popular

Studio

Our most popular package — full design, build, and content.

$12,000
one-time
  • Everything in Starter
  • Up to 15 pages, plus blog
  • Full brand identity
  • Content production (6 articles)
  • SEO setup & launch monitoring
  • 1 month of post-launch support

Retainer

A senior partner on call for ongoing work and advice.

From $4,500
/month
  • 40 hours of senior time / month
  • Weekly office hours
  • Async reviews & feedback
  • Quarterly strategy days
  • Pause or cancel anytime

All prices in USD. Custom scopes available — talk to us about a tailored proposal.

Why teams choose us

Built around how you actually work

Senior partner on every call

No junior hand-offs. The same person you meet on day one ships the work.

Fixed-fee proposals

Know the cost before you start. No mysterious change orders or surprise invoices.

Weekly written updates

Every Friday, a short note: what shipped, what is next, where we need you.

A real launch plan

Pre-launch checklist, monitoring, and a debrief in week two — not just a handover.

Plain-language contracts

Two pages, written in English. Read it in five minutes. No legalese.

Long-term partnership

94% of our work is with returning clients. We are here for the long arc.

Common questions

Answered before you ask

How long does a typical project take?+

Most Starter projects ship in 4 weeks. Studio engagements run 6–10 weeks depending on scope. Retainers are ongoing — most clients stay 12+ months.

How does payment work?+

Fixed-fee projects: 50% on signing, 50% on launch. Retainers: monthly, in advance. We accept ACH, wire, or major credit cards.

Do you work with startups?+

Yes — most of our clients are between Seed and Series B. We'll be honest about what fits your stage and budget.

Can you work with our in-house team?+

Always. We work alongside in-house designers, marketers, and engineers all the time. We can lead, support, or just review — whatever fits.

What if I need to pause or cancel?+

Retainers can be paused or cancelled at any time with 14 days notice. For fixed-fee work, you only pay for what we have shipped.

Where are you based?+

Distributed across three time zones. Most clients meet us on Zoom, but we travel for kick-off and launch when it makes sense.

Ready when you are

Let's build something good together

A 30-minute discovery call is free, no strings attached. The worst case: you walk away with a clearer picture of what you need.

Usually under 24 hours to reply.
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